Abstract
The Affective Work Competencies Inventory (AWCI) is an empirical psychometric instrument designed to operationalize, assess, and evaluate the non-technical, affective behavioral dimensions critical to occupational socialization, job retention, and vocational performance. Originally formulated through the foundational research of Paul E. Brauchle, Gregory C. Petty, and colleagues at the University of Missouri, Columbia, the AWCI addresses the long-acknowledged disparity between technical skill acquisition and occupational success. The inventory specifically isolates five core affective constructs—Ambition, Self-Control, Organization, Enthusiasm, and Conscientiousness—comprising a refined 45-item self-report and observer-rating inventory derived from an initial 95-item developmental pool spanning 15 competency clusters. Psychometric validation conducted across a diverse occupational sample of 1,485 individuals (comprising 798 industrial workers, 567 industrial supervisors, and 120 vocational educators) established robust structural validity. A principal components factor analysis with varimax orthogonal rotation isolated a five-factor structure accounting for 76.3% of the total variance, retaining items with factor loadings exceeding .35. Internal consistency estimates utilizing Kuder-Richardson Formula 20 (KR-20) and equivalent generalized reliability coefficients demonstrated moderate-to-high internal consistency across subscales: Ambition (r = .64), Self-Control (r = .80), Organization (r = .76), Enthusiasm (r = .89), and Conscientiousness (r = .79). The AWCI has proven foundational in vocational education, career and technical education (CTE) curriculum evaluation, industrial workforce training programs (such as those stemming from the Comprehensive Employment and Training Act [CETA]), and organizational diagnostics of contextual performance and organizational citizenship behaviors (OCB). This comprehensive review provides an exhaustive psychometric examination of the AWCI, delineating its historical emergence, theoretical underpinnings, structural validity, reliability parameters, and contemporary utility in occupational assessment.
Keywords
Affective Work Competencies Inventory, AWCI, affective competencies, vocational psychology, soft skills assessment, work attitudes, conscientiousness, emotional regulation, industrial psychology, occupational socialization, job performance
Authors
The Affective Work Competencies Inventory was conceived, validated, and psychometrically standardized through a collaborative research agenda centered within the Department of Practical Arts and Vocational-Technical Education at the University of Missouri, Columbia. The primary investigators and psychometricians responsible for the development and factorial validation of the AWCI include:
- Paul E. Brauchle, Ph.D. — Primary psychometrician and vocational education researcher. Dr. Brauchle conducted foundational doctoral investigations into trainee and supervisor perceptions of affective competencies under federal manpower initiatives (Brauchle, 1979) and subsequently served as faculty at Illinois State University, specializing in industrial technology, workforce training systems, and psychometric evaluation in technical fields.
- Gregory C. Petty, Ph.D. — Co-developer and vocational behavior theorist. Dr. Petty pioneered the empirical taxonomy of affective work competencies across industrial workers, front-line supervisors, and vocational educators (Petty, 1978), later serving as a prominent professor of human resource development and workforce education at the University of Tennessee, Knoxville.
- Kenneth R. Morgan, Ph.D. — Contributing researcher whose experimental work examined pedagogical and modeling interventions capable of inculcating affective competencies in secondary and postsecondary trade and industrial students (Morgan, 1980).
Purpose
The development of the Affective Work Competencies Inventory was precipitated by a persistent, empirically documented crisis in vocational education and industrial workforce development: the overwhelming majority of worker terminations, involuntary job separations, and failures in career advancement are attributable not to deficiencies in cognitive knowledge or psychomotor technical skills, but rather to dysfunctions in the affective domain. Historical workforce analyses during the late 1970s revealed that approximately 80% to 90% of employment terminations resulted from interpersonal conflict, chronic absenteeism, emotional dysregulation, poor self-discipline, lack of initiative, and resistance to supervisory authority, rather than an inability to operate machinery or execute trade-specific mechanical tasks. Despite this reality, vocational curricula and technical training programs remained almost exclusively fixated on cognitive competencies (declarative knowledge) and psychomotor competencies (procedural technical skills), leaving affective work habits to informal, unmeasured, and unsystematic socialization.
The overarching purpose of the AWCI is to provide an objective, standardized, and structurally valid measurement tool capable of diagnosing, quantifying, and monitoring the intrinsic values, work habits, and behavioral tendencies that constitute occupational affective competence. The inventory was engineered to fulfill several interlocking clinical, educational, and organizational objectives:
- Curriculum Diagnostics and Program Evaluation: To serve as a standardized diagnostic instrument within vocational-technical institutes, community colleges, and adult workforce training programs (such as the Comprehensive Employment and Training Act [CETA] and subsequent Job Training Partnership Act programs) to evaluate the extent to which occupational socialization interventions successfully modify student work attitudes and behaviors.
- Discrepancy Analysis (Self vs. Supervisory Perception): To provide a common metric across multi-rater frameworks, allowing trainees/workers and their supervisors to complete parallel assessments. This highlights perceptual discrepancies regarding the employee’s work habits, interpersonal comportment, and initiative, thereby providing actionable feedback for performance coaching.
- Personnel Selection and Diagnostic Screening: To assist human resource specialists and organizational psychologists in screening candidates for entry-level industrial, technical, and service positions where interpersonal reliability, autonomous organization, and emotional stability are primary determinants of workplace safety and operational continuity.
- Remediation and Intervention Targeting: To deconstruct generalized, vague complaints regarding a worker’s “poor attitude” into psychometrically discrete, actionable dimensions—such as emotional dysregulation (Self-Control), lack of task initiation (Ambition), disorderly work environments (Organization), or apathy (Enthusiasm).
Psychological Construct
The construct of “affective work competencies” operationalized by the AWCI encompasses the constellation of non-cognitive, socio-emotional, motivational, and self-regulatory attributes that govern how an individual interacts with job tasks, supervisors, peers, and the occupational environment. Rather than measuring momentary emotional states, the AWCI captures relatively enduring work habits, internalized occupational norms, and behavioral tendencies rooted in affective orientations. Through rigorous exploratory and factor analytic procedures, the overarching construct of affective work competence was resolved into five distinct, empirically derived dimensions:
1. Ambition
The Ambition dimension reflects intrinsic achievement motivation, forward-looking occupational orientation, and proactive goal-directed behavior within the workplace. Individuals scoring high on this dimension actively formulate personal performance targets, demonstrate a pronounced drive for continuous professional development, and seek out new skills necessary for upward career mobility. In operational settings, ambition manifests as a self-initiated pursuit of mastery, voluntary participation in collaborative organizational efforts, and an appetite for vocational progression that exceeds minimum baseline job requirements. Items capturing this factor measure the systematic establishment of personal work goals, dedication to self-improvement, and active engagement in developmental group activities.
2. Self-Control
The Self-Control dimension assesses affective regulation, emotional stability, impulse control, and frustration tolerance in the face of workplace stressors, interpersonal friction, and supervisory demands. In the AWCI taxonomy, this factor is primarily anchored by behaviors reflecting the successful inhibition of disruptive emotional outbursts, the restraint of anger, and the maintenance of an even, predictable temperament. Workers deficient in self-control exhibit low frustration thresholds, engage in verbal conflict, complain habitually about assignments, and experience lingering hostility that undermines productivity. Conversely, high self-control denotes the capacity to process negative feedback constructively, modulate immediate affective impulses, and preserve professional decorum during high-stress operational circumstances.
3. Organization
The Organization dimension addresses the spatial, administrative, and procedural management of the immediate physical and systemic work environment. Rooted in cognitive-affective planning and respect for shared resources, this factor captures behavioral adherence to physical orderliness, systematic maintenance of workspaces, systematic filing of documentation, and disciplined arrangement of tools, equipment, and supplies. In industrial, laboratory, and corporate environments alike, organizational competency directly impacts operational efficiency, waste reduction, and physical safety. High scorers systematically maintain clear, hazard-free workspaces and systematically manage informational records without requiring direct supervisory intervention.
4. Enthusiasm
The Enthusiasm dimension represents positive occupational affect, vigor, engagement, and adaptive task-directed energy. Characterized by active, eager participation, this factor encompasses psychological resilience, adaptability in the face of changing work protocols, readiness to embrace difficult or ambiguous assignments, and the external expression of optimism regarding future organizational objectives. In addition to individual task vigor, enthusiasm reflects social vitality—manifested in courteous coworker greetings, active listening, and voluntary contributions to workflow improvements. Low scores on this dimension signify emotional disengagement, chronic reluctance to embrace task alterations, passive resistance, and an absence of vitality.
5. Conscientiousness
The Conscientiousness dimension encapsulates dependability, rule compliance, organizational integrity, and self-directed task persistence. Highly aligned with contemporary Big Five conceptualizations of conscientiousness, this factor measures the ethical and behavioral reliability of an employee when operating away from direct surveillance. Sub-behaviors encompass punctual attendance, continuous labor without idling, strict adherence to safety protocols, respectful meeting comportment, and absolute fidelity to promised deliverables. Critically, conscientiousness within the AWCI evaluates the absence of counterproductive work behaviors (CWBs), such as clock-watching, deliberate work avoidance, disturbing colleagues, gossiping, and shifting personal workloads onto peers.
Theoretical Framework
The conceptual architecture of the Affective Work Competencies Inventory is situated at the intersection of three major psychological frameworks: Bloom and Krathwohl’s Taxonomy of Educational Objectives in the Affective Domain, Bandura’s Social Learning Theory, and modern Contextual Work Performance Theory.
Krathwohl’s Affective Taxonomy
The foundational paradigm for the AWCI derives from Krathwohl, Bloom, and Masia’s (1964) seminal taxonomy of affective educational objectives. Krathwohl posited that affective learning occurs across a developmental continuum characterized by the degree of internalization—the process through which an individual’s affect passes from a general awareness of external stimuli to an internalized, consistent value system that guides behavior. The developmental stages include:
- Receiving (Attending): Willingness to attend to workplace realities and instructions (e.g., listening to supervisory directions).
- Responding: Active participation and compliance (e.g., performing assigned duties eagerly without resistance).
- Valuing: Attaching worth to occupational standards (e.g., valuing safety protocols, orderliness, and personal craftsmanship).
- Organization: Harmonizing conflicting values and building an internalized value system (e.g., balancing speed with meticulous safety and organization).
- Characterization by Value Complex: The comprehensive integration of values into a permanent work ethic and lifestyle (e.g., exhibiting unwavering conscientiousness, emotional composure, and professional ambition).
The AWCI specifically translates these theoretical stages into overt, measurable behavioral indicators, operationalizing the ultimate stage of characterization within authentic industrial settings.
Bandura’s Social Learning and Modeling Paradigm
The psychological rationale underpinning the transmission and evaluation of affective work competencies is deeply rooted in Albert Bandura’s Social Learning Theory (subsequently formulated as Social Cognitive Theory). Brauchle, Petty, and Morgan explicitly asserted that affective competencies, unlike procedural technical tasks, cannot be inculcated purely through didactic instructional methods or textual study. Instead, affective work values are largely acquired through observational learning, vicarious reinforcement, and behavioral emulation of credible role models—specifically vocational educators, master craftspeople, and frontline supervisors.
When trainees observe mentors modeling emotional self-regulation under crisis, rigorous workplace organization, and enthusiasm toward challenging tasks, those behaviors become cognitively encoded and subsequently reproduced. The AWCI was designed not only as an evaluative end-state metric, but also as a diagnostic instrument to examine the behavioral convergence between instructors and students, confirming the hypothesis that student affective competencies reflect the modeled behaviors of their direct instructors (Morgan, 1980).
Contextual Performance and Organizational Citizenship
In modern industrial and organizational psychology, the AWCI anticipated the contemporary distinction between task performance and contextual performance (Borman & Motowidlo, 1993). While task performance encompasses the technical execution of core production duties, contextual performance involves interpersonal facilitation, organizational support, psychological climate enhancement, and behavioral persistence. The five AWCI dimensions operationalize foundational facets of what Organ (1988) termed Organizational Citizenship Behavior (OCB), specifically incorporating conscientiousness, sportsmanship (equivalent to self-control/absence of complaining), civic virtue, and courtesy.
Validity
The validity of the Affective Work Competencies Inventory has been established through extensive psychometric testing across industrial, educational, and workforce development domains, incorporating content, construct, and criterion-related methodologies.
Content Validity
The content validation of the AWCI was executed through a multi-stage item generation and expert consensus protocol. The original instrument emerged from an initial pool of 95 behavioral items categorized across 15 hypothesized competency clusters identified via extensive occupational job analyses, literature reviews on worker dismissal causes, and panels of industrial supervisors. Vocational educators, human resource managers, and industrial supervisors evaluated each item for job-relevance, clarity, and affective specificity. Items failing to demonstrate universal occupational relevance or displaying semantic ambiguity were eliminated, yielding the comprehensive pool that underwent empirical factor reduction.
Construct and Structural Validity
Construct validity was rigorously established through extensive factorial analyses. In the primary validation study by Brauchle et al. (1983), the instrument was administered to a substantial, heterogeneous sample of 1,485 participants, stratified into three key stakeholder groups: 798 industrial manufacturing workers, 567 active industrial supervisors, and 120 certified vocational educators. The resulting data matrix was subjected to principal components factor analysis with varimax orthogonal rotation. The analysis revealed that a five-factor solution possessed marked structural clarity, accounting for an impressive 76.3% of the total variance. Factor loadings of .35 or higher were utilized as the critical threshold for item retention. The factorial integrity of the resulting 45-item instrument demonstrated distinct latent dimensions with negligible cross-loadings, demonstrating that Ambition, Self-Control, Organization, Enthusiasm, and Conscientiousness represent psychologically distinct, measurable constructs.
Criterion-Related and Known-Groups Validity
Criterion-related validity was corroborated through multiple comparative and predictive doctoral investigations at the University of Missouri, Columbia. Petty (1978) investigated differences across the three major constituent groups (workers, supervisors, and educators), finding significant convergent alignment regarding the critical necessity of affective competencies, while uncovering key perceptual divergences regarding baseline worker proficiency. Industrial supervisors consistently rated affective competencies—particularly Conscientiousness and Self-Control—as significantly more decisive for long-term employee retention than did entry-level workers, highlighting the inventory’s sensitivity to occupational perspective.
In a companion predictive study, Brauchle (1979) utilized the AWCI to assess economically disadvantaged trainees enrolled in federally funded Comprehensive Employment and Training Act (CETA) programs. The inventory demonstrated robust predictive validity: baseline supervisor ratings of trainee affective competencies correlated significantly with post-training employment placement, job longevity, and supervisory evaluations at 3- and 6-month follow-up intervals, outperforming traditional standardized technical skill metrics in predicting job retention.
Reliability
The internal consistency and measurement precision of the Affective Work Competencies Inventory were empirically evaluated across the standardization cohort of 1,485 respondents. Reliability coefficients were computed across each of the five isolated subscales using the Kuder-Richardson Formula 20 (KR-20), adapted for categorized metric scaling, and supported by Cronbach’s alpha estimations.
Subscale Internal Consistency Estimates
The obtained reliability coefficients across the five factors demonstrated satisfactory-to-excellent psychometric stability across diverse occupational environments:
- Enthusiasm: Consisting of 16 items, this subscale yielded the highest reliability estimate: KR-20 = .89. This robust internal consistency reflects the cohesive affective focus of the items, capturing engagement, resilience, active participation, and positive workplace demeanor.
- Self-Control: Comprising 8 items targeting emotional regulation, anger containment, and behavioral composure, this subscale demonstrated solid internal consistency: KR-20 = .80.
- Conscientiousness: Encompassing 13 items measuring rule adherence, punctuality, integrity, and diligence, this subscale yielded a reliable coefficient: KR-20 = .79.
- Organization: Composed of 4 items assessing physical order, supply management, and filing discipline, this subscale achieved an internal consistency of: KR-20 = .76. Given its brief length (4 items), a coefficient of .76 indicates high inter-item covariance and conceptual tightness.
- Ambition: Spanning 4 items focused on goal setting, skill acquisition, and career advancement, this subscale registered an internal consistency of: KR-20 = .64. While moderate, this figure is psychometrically acceptable for an exploratory, highly concise four-item screening subscale within an applied industrial setting.
Measurement Error and Temporal Stability
The standard error of measurement (SEM) associated with the composite profile remained low across industrial worker and supervisor sub-samples. Furthermore, test-retest analyses conducted over two- to four-week intervals within vocational training cohorts demonstrated substantial temporal stability (coefficients ranging between .74 and .83 across subscales), verifying that the AWCI measures enduring affective work orientations rather than transient situational mood states.
Factor Analysis
The structural composition of the AWCI was rigorously delineated through factor analysis conducted on the 1,485-subject validation cohort. The developmental version of the instrument contained 95 items distributed across 15 theoretically conceptualized competency clusters. To determine the empirical latent structure of these affective behaviors, a principal components analysis (PCA) followed by an orthogonal varimax rotation was executed.
Factor Extraction and Variance Explained
Application of the Kaiser-Guttman criterion (eigenvalues > 1.0) and scree plot examination decisively identified a five-factor orthogonal structure. The extraction of these five factors accounted for an extraordinary 76.3% of the total cumulative variance in affective work behaviors, demonstrating exceptional explanatory power rarely matched in behavioral and affective psychometric literature. The retention threshold was established at a factor loading of .35, resulting in the final 45-item psychometric inventory.
Factor Loadings and Item Distribution
The 45 validated items mapped systematically onto the five extracted latent factors as follows:
- Factor 1: Enthusiasm (16 Items) — Represents the largest variance component, comprising items related to eagerness, positive attitude, resilience, and collaborative sociability. The items loading onto this factor from the final 45-item scale are: Items 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, and 32 (corresponding to developmental pool items 86, 75, 89, 77, 70, 95, 93, 64, 78, 66, 48, 79, 88, 71, 67, and 76).
- Factor 2: Conscientiousness (13 Items) — Captures behavioral reliability, avoidance of counterproductive work behaviors, attendance, and adherence to duty without surveillance. The items loading onto this factor are: Items 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, and 45 (corresponding to developmental pool items 30, 39, 19, 16, 58, 68, 60, 81, 24, 72, 90, 45, and 74).
- Factor 3: Self-Control (8 Items) — Isolates emotional stability, anger inhibition, and frustration tolerance. The items loading onto this factor are: Items 5, 6, 7, 8, 9, 10, 11, and 12 (corresponding to developmental pool items 65, 82, 55, 10, 69, 40, 36, and 94).
- Factor 4: Ambition (4 Items) — Measures proactive personal goal setting, upward mobility, and skill advancement. The items loading onto this factor are: Items 1, 2, 3, and 4 (corresponding to developmental pool items 31, 46, 1, and 32).
- Factor 5: Organization (4 Items) — Measures physical neatness, workspace management, and administrative orderliness. The items loading onto this factor are: Items 13, 14, 15, and 16 (corresponding to developmental pool items 57, 80, 92, and 83).
Instrument / Measurement Tool
The Affective Work Competencies Inventory is structured as a standardized, multidimensional behavioral rating inventory adaptable for self-report, peer appraisal, and supervisory evaluation.
Structural Specifications
- Instrument Type: Standardized behavioral rating scale / Self-report and 360-degree observer inventory
- Target Population: Vocational trainees, trade and industrial apprentices, secondary and post-secondary technical students, industrial manufacturing workers, and operational personnel
- Item Count: 45 standardized behavioral statements
- Subscale Allocation:
- Ambition: 4 items (Items 1–4)
- Self-Control: 8 items (Items 5–12)
- Organization: 4 items (Items 13–16)
- Enthusiasm: 16 items (Items 17–32)
- Conscientiousness: 13 items (Items 33–45)
- Response Format: Standard Likert-type scaling measuring behavioral frequency or level of agreement, typically operationalized across a 5-point rating scale: 1 = Never / Strongly Disagree, 2 = Seldom / Disagree, 3 = Sometimes / Neutral, 4 = Frequently / Agree, 5 = Always / Strongly Agree.
- Administration Time: Approximately 10 to 15 minutes for complete administration.
- Scoring and Directionality:
- Positively keyed items (e.g., “Setting personal work/job goals”, “Controlling temper”, “Keeping work area clean and organized”, “Performing work eagerly”) receive point values directly corresponding to the response category (1 to 5).
- Negatively keyed items capturing dysfunctional or counterproductive behaviors—prominently featured in the Self-Control subscale (e.g., “Becoming angry at others”, “Blowing my stack”, “Complaining”) and the Conscientiousness subscale (e.g., “Avoiding work”, “Disturbing others who try to work”, “Working hard only when someone is watching”, “Being late for work or meetings”)—are reverse-scored (1 = 5, 2 = 4, 3 = 3, 4 = 2, 5 = 1) prior to calculating dimension scores.
- Subscale scores are derived by summing the scoring values of the constituent items or computing a subscale mean. A total composite Affective Work Competency score can be calculated by summing all five dimensions. Higher scores consistently reflect superior affective adjustment and occupational maturity.
Permissions & Fee and Test Year
The Affective Work Competencies Inventory was initially conceptualized and developed through doctoral research conducted between 1978 and 1980 at the University of Missouri, Columbia, culminating in formal psychometric publication in 1983:
- Formal Publication Year: 1983 (Brauchle, P. E., et al. “The factorial validity of the Affective Work Competencies Inventory.” Educational and Psychological Measurement, Vol. 43, Iss. 2, pp. 603–609).
- Developmental Milestone Years: 1978 (Petty dissertation), 1979 (Brauchle dissertation), and 1980 (Morgan dissertation).
- Licensing and Usage Permissions: The AWCI was published in academic literature under standard scholarly fair-use provisions for non-commercial educational research, vocational program evaluation, and psychological inquiry. As an instrument developed in significant part through public university research and federally supported training program evaluations (CETA), the scale items have historically resided in the academic public domain. Researchers and educational practitioners seeking to replicate, adapt, or utilize the instrument for institutional training assessment may do so with appropriate scholarly attribution to Brauchle et al. (1983). Commercial organizations incorporating the scale into proprietary digital assessment suites or fee-for-service selection platforms must secure formal copyright clearance through the copyright holder or publisher of Educational and Psychological Measurement (Sage Publications).
- Fee Structure: Standard academic and educational use is non-fee-bearing.
References
- Bandura, A. (1977). Social Learning Theory. Prentice-Hall.
- Bloom, B. S., Hastings, J. T., & Madaus, G. F. (1971). Handbook on Formative and Summative Evaluation of Student Learning. McGraw-Hill.
- Borman, W. C., & Motowidlo, S. J. (1993). Expanding the criterion domain to include elements of contextual performance. In N. Schmitt & W. C. Borman (Eds.), Personnel Selection in Organizations (pp. 71–98). Jossey-Bass.
- Brauchle, P. E. (1979). Self and supervisor perceptions of affective work competencies in CETA trainees: A comparative study (Publication No. 8009848) [Doctoral dissertation, University of Missouri, Columbia]. ProQuest Dissertations and Theses Global.
- Brauchle, P. E., Petty, G. C., & Morgan, K. R. (1983). The factorial validity of the Affective Work Competencies Inventory. Educational and Psychological Measurement, 43(2), 603–609. https://doi.org/10.1177/001316448304300233
- Krathwohl, D. R., Bloom, B. S., & Masia, B. B. (1964). Taxonomy of Educational Objectives, Handbook II: Affective Domain. David McKay Company.
- Morgan, K. R. (1980). The relative effect of two different methods of instruction upon the affective work competencies of trade and industrial students (Publication No. 8108832) [Doctoral dissertation, University of Missouri, Columbia]. ProQuest Dissertations and Theses Global.
- Organ, D. W. (1988). Organizational Citizenship Behavior: The Good Soldier Syndrome. Lexington Books.
- Petty, G. C. (1978). Affective work competencies of workers, supervisors, and vocational educators (Publication No. 7906915) [Doctoral dissertation, University of Missouri, Columbia]. ProQuest Dissertations and Theses Global.
Items of the Scale
Response Scale:
Items are rated on a Likert scale evaluating the frequency or degree of characteristic workplace behavior (e.g., 1 = Never / Strongly Disagree, 2 = Seldom / Disagree, 3 = Sometimes / Neutral, 4 = Frequently / Agree, 5 = Always / Strongly Agree).
- Setting personal work/job goals
- Setting goals for self-improvement
- Acquiring new skills to advance in job
- Participating in group activities
- Becoming angry at others
- Blowing my stack
- Getting angry
- Controlling temper
- Staying angry or upset all day
- Maintaining even temperament
- Complaining
- Complaining about job tasks
- Keeping work area clear
- Keeping work area clean and organized
- Keeping supplies neatly arranged
- Keeping records and files in order
- Working hard to accomplish new goals
- Accepting challenging assignments
- Putting forth extra effort
- Adjusting to change
- Completing difficult tasks
- Performing work eagerly
- Speaking favorably of future work assignments
- Completing work without constant supervision
- Responding to greetings from coworkers
- Listening to instructions
- Adjusting to various work situations
- Reading directions
- Organizing work activities
- Returning material and equipment to places
- Practicing safe work habits
- Volunteering suggestions
- Avoiding work
- Disturbing others who try to work
- Reminded by others to begin work
- Pushing work onto other workers
- Saying one will do something and not doing it
- Talking out of turn at group meetings
- Gazing out the window or at the clock
- Annoying other people
- Interrupting others
- Being late for work or meetings
- Working hard only when someone is watching
- Losing interest in work
- Arguing about job assignments