Abstract
The Craig Hospital Inventory of Environmental Factors (CHIEF) is an internationally recognized, standardized assessment instrument designed to quantify the frequency and magnitude of environmental barriers encountered by individuals with physical, cognitive, sensory, and systemic disabilities. Grounded directly in the conceptual taxonomy of the World Health Organization’s International Classification of Functioning, Disability and Health (ICF), the CHIEF operationalizes the external context within which human performance and societal participation take place. Composed of 25 comprehensive items, the instrument evaluates five distinct ecological domains: Policies, Physical and Structural factors, Work and School environments, Attitudes and Support, and Services and Assistance. The measurement paradigm utilizes an innovative two-part scoring rubric for each item: first assessing the frequency of the barrier over the preceding 12 months (0 = Never to 4 = Daily), and second assessing the magnitude of the barrier when encountered (1 = Little problem or 2 = Big problem). An item impact score is computed as the mathematical product of frequency and magnitude, yielding a continuum from 0 to 8 per item, with subscale and total scores calculated as mean barrier impacts.
Psychometric evaluations across diverse diagnostic populations—including traumatic brain injury (TBI), spinal cord injury (SCI), multiple sclerosis, stroke, and general ambulatory impairment cohorts—demonstrate exceptional psychometric rigor. Internal consistency reliability coefficients (Cronbach’s alpha) typically range from .89 to .95 for the overall scale, with subscale alphas spanning .72 to .88. High test-retest reliability (intraclass correlation coefficients, ICC = .83–.93) underscores temporal stability across clinical assessment windows. Exploratory and confirmatory factor analyses validate its five-domain structural integrity while confirming that environmental barriers operate as an intertwined multidimensional system. By decoupling the individual’s physiological impairment from social disablement, the CHIEF provides rehabilitation specialists, clinical neuropsychologists, occupational therapists, and health policy researchers with a standardized metric for identifying disabling environments, tracking social policy impacts, and tailoring community integration interventions.
Keywords
Craig Hospital Inventory of Environmental Factors, CHIEF, environmental barriers, International Classification of Functioning Disability and Health, ICF, rehabilitation psychology, disability evaluation, accessibility, community participation, social integration, psychometrics, assistive technology, spinal cord injury, traumatic brain injury, built environment
Authors
The Craig Hospital Inventory of Environmental Factors was developed by a multidisciplinary team of rehabilitation researchers and clinical psychometricians at the Research Department of Craig Hospital in Englewood, Colorado, USA, in collaboration with national rehabilitation consortia:
- Gale G. Whiteneck, Ph.D. — Director of Research, Craig Hospital; Clinical Professor of Physical Medicine and Rehabilitation, University of Colorado School of Medicine. Dr. Whiteneck is an internationally recognized expert in rehabilitation outcomes, community participation measurement, and epidemiological investigations of spinal cord injury and traumatic brain injury.
- Marcel P. Dijkers, Ph.D., FACRM — Rehabilitation sociologist, Research Professor in the Department of Rehabilitation Medicine at the Icahn School of Medicine at Mount Sinai, and former Director of Research at the Rehabilitation Institute of Michigan.
- Nicole Gerhart, M.A. — Senior Research Analyst, Craig Hospital Research Department.
- Cynthia A. Brooks, Ph.D. — Senior Clinical Scientist and Outcomes Specialist, Craig Hospital.
- R. Brent Harrison, Ph.D. — Health outcomes measurement consultant and quantitative methodologist.
- Kenniscentrum Revalidatiegeneeskunde Utrecht (Dutch Adaptation Consortium) — University Medical Center Utrecht and De Hoogstraat Rehabilitation, Utrecht, the Netherlands (investigators responsible for European cross-cultural validations).
Purpose
The central purpose of the Craig Hospital Inventory of Environmental Factors (CHIEF) is to objectively measure the degree to which physical, social, attitudinal, organizational, and institutional environments impede or facilitate the everyday functioning and societal participation of individuals with disabilities. Historically, clinical medicine and rehabilitation psychometrics operated predominantly under a biomedical model, conceptualizing disability as a direct physiological, neurological, or anatomical deficit intrinsic to the person. Under this historical paradigm, outcome measures focused nearly exclusively on physiological biomarkers, motor performance indices, or deficits in activities of daily living (ADLs). While vital, these traditional metrics failed to explain why two individuals with identical functional independence motor scores often exhibited vastly divergent trajectories of employment, community engagement, mental well-being, and life satisfaction.
The CHIEF was engineered specifically to rectify this fundamental limitation by operationalizing the ecological premise that disability is an emergent property arising from the continuous, dynamic transaction between an individual’s personal health condition and the external physical and societal context. The scale enables clinicians, policy analysts, and rehabilitation researchers to quantify environmental barriers with clinical precision. Specifically, the instrument fulfills three primary purposes:
- Clinical Rehabilitation Planning: In inpatient and outpatient neurorehabilitation, the CHIEF identifies specific non-biological impediments that threaten community reintegration. Clinicians use profile analysis across its five domains to design individualized environmental modifications, prescribe specialized assistive technology, advocate for community-based services, and educate families regarding psychosocial support needs.
- Program Evaluation and Policy Research: Public health organizations, civil rights agencies, and municipal planners utilize the instrument to assess the real-world impact of legislative changes (such as the Americans with Disabilities Act or the UN Convention on the Rights of Persons with Disabilities), transit overhauls, universal design standards, and regional care delivery overhauls.
- Epidemiological and Psychosocial Investigation: In longitudinal cohort studies, the CHIEF serves as an explanatory mediator or moderator between functional impairment and ultimate quality of life, depressive symptomatology, secondary medical complications, and vocational attainment.
Psychological Construct
The psychological and socio-environmental construct measured by the CHIEF is perceived environmental barrier impact. Within modern rehabilitation psychology and environmental health sciences, an environmental barrier is defined as any external, contextual factor that hinders an individual’s ability to pursue normative life roles, maintain physical and emotional safety, execute functional tasks, or realize autonomous social participation. The CHIEF assesses this construct not merely as an objective physical inventory (e.g., counting the presence or absence of wheelchair ramps), but as an ecological, transactional experience: an environmental feature is classified as an authentic barrier only when its physical presence, social manifestation, or structural absence directly disrupts what an individual wants or needs to do.
To capture the totality of human ecological interaction, the construct is differentiated into five primary empirical domains, each reflecting a specialized operational subscale:
1. Policies (Items 22–25)
This subscale evaluates the structural constraints, bureaucratic friction, and administrative barriers imposed by macro-level societal rules and organizational governance. It assesses the degree to which governmental legislative programs, municipal regulations, organizational procedures, commercial policies, healthcare insurance stipulations, and educational administrative systems actively preclude individuals from accessing essential entitlements, therapies, vocational accommodations, or adaptive equipment.
2. Physical and Structural Factors (Items 1–6)
Rooted in ecological psychology and universal architecture, this dimension captures the built and natural physical infrastructure. It addresses the architectural layout, spatial geometry, and barrier characteristics of an individual’s home; the built environment of public, commercial, and civic spaces; natural terrain complexities, microclimates, and weather extremes; sensory stressors such as excessive ambient noise, inadequate or blinding lighting, and crowd density; and sensory-accessible information architecture (such as braille, large print, visual alarms, or screen-reader-compatible formats).
3. Work and School (Items 2, 8, 15, and 25 across contextual cross-sections; specifically analyzed within institutional environments)
This contextual dimension quantifies the specific barriers encountered within structured productive environments. It isolates the physical layout of academic and occupational spaces, the availability of specialized task-oriented personal assistance, educational accommodations, organizational rules, and the prevailing attitudinal climate of supervisors, educators, and coworkers.
4. Attitudes and Support (Items 14–21)
Reflecting the psychosocial climate of an individual’s ecological system, this subscale measures interpersonal dynamics, societal stigma, and affective networks. It explores interpersonal attitudes exhibited within the domestic circle, general community, workplace, commercial settings, and healthcare delivery systems. Furthermore, it quantifies the impact of overt prejudice, structural discrimination, paternalistic biases, and the subjective absence of emotional, motivational, and physical encouragement from immediate family members, close friends, and broader peer networks.
5. Services and Assistance (Items 7–13)
This domain captures systemic service delivery infrastructure and concrete social support. It evaluates functional deficits in human assistance across home, community, and vocational domains; the unavailability or functional insufficiency of specialized durable medical equipment and assistive computer technology; transit poverty or inaccessible public transportation; and systemic gaps in specialized healthcare, outpatient medical therapies, and personal attendant care services.
Theoretical Framework
The theoretical architecture of the CHIEF synthesizes three foundational paradigms from behavioral psychology, social ecology, and modern health sociology: the World Health Organization’s ICF model, Kurt Lewin’s Field Theory, and Lawton and Nahemow’s Ecological Model of Aging and Person-Environment Fit.
The World Health Organization ICF Framework
Prior to the adoption of the ICF in 2001, the prevailing international taxonomy (ICIDH, 1980) conceptualized disablement as a linear causal sequence: Disease → Impairment → Disability → Handicap. The ICF replaced this uni-directional disease-focused paradigm with a multi-directional, interactive biopsychosocial model. In the ICF taxonomy, human functioning is conceptualized across three interconnected levels: Body Functions/Structures, Activities (execution of tasks), and Participation (involvement in life situations). Crucially, the ICF introduced two comprehensive contextual factors that mediate every pathway of this system: Personal Factors and Environmental Factors.
The developers of the CHIEF purposefully operationalized Chapter 1 through Chapter 5 of the ICF Environmental Factors taxonomy, which categorizes external forces into: (e1) Products and technology, (e2) Natural environment and human-made changes to environment, (e3) Support and relationships, (e4) Attitudes, and (e5) Services, systems, and policies. The CHIEF serves as the primary psychometric realization of this ICF contextual component, translating descriptive classifications into quantitative metric vectors.
Kurt Lewin’s Field Theory
Psychologically, the CHIEF draws upon Kurt Lewin’s classical heuristic equation:
B = f(P, E)
Behavior (B) is a joint function of the individual Person (P) and their surrounding Psychological Environment (E). Within rehabilitation psychometrics, this means that maladaptive behaviors, institutionalization, affective despair, and social isolation cannot be explained by neurological or musculoskeletal impairment alone. When an individual with paraplegia cannot work, Field Theory posits that the outcome is not caused solely by spinal cord disruption (P), but by the hostile architectural configuration of transit systems and discriminatory workplace employment practices (E). The CHIEF measures the systemic vectors comprising “E” that inhibit psychological equilibrium and goal-directed human action.
Person-Environment Fit and Competence-Press Model
Further theoretical grounding is derived from M. Powell Lawton and Lucille Nahemow’s (1973) Ecological Model of Adaptation and Aging. This theory posits that human behavior and affect are governed by the dynamic balance between an individual’s internal competence (biological health, cognitive capacity, sensory-motor agility) and the environmental press (the demand, stress, or barrier intensity exerted by the physical and social surroundings). When environmental press moderately matches or slightly challenges personal competence, adaptation is optimized and human performance flourishes. However, if environmental press exceeds personal competence—such as an unramped public facility confronting an individual using a wheelchair—the individual falls into a zone of high behavioral constraint and negative affect. The CHIEF directly measures the magnitude of this excessive environmental press across multiple systemic domains.
Validity
The Craig Hospital Inventory of Environmental Factors has undergone comprehensive psychometric validation across multiple clinical populations and cross-cultural cohorts, establishing robust construct, convergent, discriminant, and ecological validity.
Construct and Content Validity
Content validity was established through an extensive, multi-phase consensus-building process funded by the National Institute on Disability and Rehabilitation Research (NIDRR). Dr. Gale Whiteneck and colleagues conducted rigorous focus groups involving consumers with diverse disabilities (spinal cord injury, traumatic brain injury, multiple sclerosis, sensory impairments), primary family caregivers, rehabilitation medicine clinicians, physical and occupational therapists, and disability rights legal advocates. Potential environmental barriers were cataloged, mapped systematically to the emerging ICF environmental taxonomy, and iteratively refined to eliminate linguistic ambiguity, clinical jargon, and redundancy, ensuring that all 25 items represented authentic daily life obstacles.
Convergent and Concurrent Validity
Extensive studies confirm strong convergent validity between the CHIEF and validated measures of social participation, emotional well-being, and perceived community reintegration. In large-scale validation investigations published in the Archives of Physical Medicine and Rehabilitation (Whiteneck et al., 2004), total CHIEF barrier scores demonstrated statistically significant inverse correlations with the Craig Handicap Assessment and Reporting Technique (CHART) dimensions of Physical Independence (r = -.31 to -.45, p < .001), Mobility (r = -.38 to -.52, p < .001), and Social Integration (r = -.28 to -.41, p < .001). Higher perceived environmental barriers consistently predict diminished community participation.
Furthermore, convergent validity with mental health metrics has been repeatedly demonstrated. Elevated barrier scores on the CHIEF Attitudes and Support domain correlate positively with depressive symptomatology as measured by the Patient Health Questionnaire (PHQ-9, r = .39 to .48, p < .001) and anxiety scores on the General Anxiety Disorder-7 (GAD-7), highlighting that persistent environmental frustration and discrimination serve as chronic psychological stressors.
Discriminant and Known-Groups Validity
Discriminant validity is evidenced by the CHIEF’s capacity to reliably distinguish between population groups experiencing disparate ecological barriers. When administered to non-disabled controls versus individuals with moderate-to-severe physical disabilities, the mean CHIEF total impact score for individuals with disabilities is significantly higher (mean = 1.15 to 1.68, SD = 0.85) than that of matched able-bodied cohorts (mean = 0.28 to 0.45, SD = 0.32; t > 12.4, p < .0001). Additionally, the instrument discriminates across levels of clinical impairment: individuals with tetraplegia report significantly greater barrier impacts on the Physical/Structural and Services/Assistance subscales than individuals with incomplete paraplegia who retain partial ambulation (F > 8.76, p < .001).
Reliability
The psychometric reliability of the CHIEF has been thoroughly confirmed across both clinical trials and observational epidemiological studies, demonstrating high internal consistency, outstanding test-retest reproducibility, and minimal measurement error.
Internal Consistency Reliability
In the foundational psychometric evaluation conducted by Whiteneck et al. (2004) involving a diverse sample of 409 individuals with physical and cognitive disabilities, the overall CHIEF instrument yielded an internal consistency coefficient (Cronbach’s alpha) of .93, demonstrating remarkable structural coherence without excessive item redundancy. Across the individual subscales, alpha coefficients satisfied standard psychometric thresholds for academic and clinical research:
- Physical and Structural Factors: α = .83
- Attitudes and Support: α = .88
- Services and Assistance: α = .78
- Policies: α = .75
- Work and School: α = .72
Subsequent psychometric investigations in specialized clinical populations—such as stroke survivors (alpha = .91), individuals with multiple sclerosis (alpha = .92), and youth with acquired neurotrauma (alpha = .89)—have reaffirmed high internal consistency across independent samples.
Test-Retest Reliability
Temporal stability was established by administering the CHIEF to stable rehabilitation outpatients across a 7- to 14-day retest interval. The total CHIEF score demonstrated an intraclass correlation coefficient (ICC) of .89 (95% CI: .84–.93), denoting outstanding reproducibility over time in the absence of clinical or environmental interventions. Subscale test-retest ICCs were similarly robust: Physical and Structural (ICC = .86), Attitudes and Support (ICC = .84), Services and Assistance (ICC = .81), Policies (ICC = .79), and Work and School (ICC = .77). Paired t-tests demonstrated no statistically significant systematic shift in scores across baseline and retest administrations, indicating minimal recall or practice effects.
Factor Analysis
The structural dimensionality of the CHIEF has been scrutinized through both exploratory factor analysis (EFA) and confirmatory factor analysis (CFA) to verify that the empirical groupings align with the hypothesized ecological taxonomy.
Exploratory Factor Analysis (EFA)
During initial scale development, principal components analysis with varimax and oblimin rotations was conducted on the 25 items. The initial unconstrained extraction revealed five distinct eigenvalues exceeding 1.0 (Kaiser criterion), which together accounted for 61.4% of the total variance. The scree plot clearly leveled off after the fifth factor, supporting a five-factor structural architecture:
- Factor 1: Attitudes and Interpersonal Climate accounted for 28.2% of the variance, with items reflecting family support, peer encouragement, discrimination, and community attitudes loading cleanly between .62 and .84.
- Factor 2: Physical, Architectural, and Natural Environment accounted for 12.8% of the variance, with items assessing home layout, public buildings, natural topography, climate, noise, and lighting loading between .58 and .79.
- Factor 3: Services, Technology, and Human Assistance accounted for 8.6% of the variance, encompassing items on personal assistance, durable medical technology, and medical and personal care services (loadings: .54 to .73).
- Factor 4: Policies and Systems accounted for 6.5% of the variance, capturing government regulations, insurance policies, and organizational constraints (loadings: .55 to .76).
- Factor 5: Work and Educational Pressures accounted for 5.3% of the variance, capturing school and workplace structural, attitudinal, and policy obstacles (loadings: .49 to .68).
Confirmatory Factor Analysis (CFA)
Subsequent confirmatory factor analyses performed across independent samples have confirmed that a hierarchical five-factor model—wherein five distinct first-order ecological factors load onto a unified second-order overarching latent construct of “Overall Environmental Barrier Impact”—demonstrates acceptable fit to empirical data. Model fit indices across structural equation modeling evaluations typically conform to standard psychometric benchmarks:
- Root Mean Square Error of Approximation (RMSEA): .048 to .056 (90% CI: .042–.061), meeting the criterion for close approximate fit (< .06).
- Comparative Fit Index (CFI): .94 to .96, indicating strong relative fit compared to the null independence model.
- Tucker-Lewis Index (TLI): .93 to .95.
- Standardized Root Mean Square Residual (SRMR): .045 to .052, verifying low residual covariance among observed items.
These findings substantiate that although environmental barriers function across differentiated contextual domains, they operate interactively as a cohesive systemic construct.
Instrument / Measurement Tool
The Craig Hospital Inventory of Environmental Factors is a structured, multidimensional questionnaire. Detailed administrative specifications include:
- Instrument Type: Standardized, self-administered or interviewer-administered ecological barrier rating questionnaire.
- Format: Available in paper-and-pencil, computer-assisted self-interview (CASI), or telephone interview formats. A validated short-form version (CHIEF-SF, 12 items) is also available for rapid clinical screening.
- Item Count: 25 primary questions encompassing 5 environmental domains.
- Recall Period: The preceding 12 months.
- Target Population: Adults (aged 18 years and older) experiencing acquired, developmental, sensory, or physical impairments, as well as general community populations evaluated for environmental accessibility.
- Administration Time: Approximately 10 to 15 minutes for the full 25-item instrument; 3 to 5 minutes for the CHIEF-SF.
- Response Format: A two-part contingency rating per item:
- Part 1 — Frequency: “In the past 12 months, how often did [barrier] make it difficult to do what you want or need to do?”
- 0 = Never
- 1 = Less than monthly
- 2 = Monthly
- 3 = Weekly
- 4 = Daily
- Part 2 — Magnitude: (Administered only if Frequency > 0): “When this problem occurred, was it a big problem or a little problem?”
- 1 = Little problem
- 2 = Big problem
- Part 1 — Frequency: “In the past 12 months, how often did [barrier] make it difficult to do what you want or need to do?”
- Scoring and Computational Rules:
- Item Barrier Impact Score: Calculated by multiplying the Frequency rating (0–4) by the Magnitude rating (1–2). If an item’s Frequency is rated 0 (Never), the Magnitude is implicitly coded as 0, yielding an Item Impact Score of 0. Possible item impact scores are therefore: 0 (0×0), 1 (1×1), 2 (1×2 or 2×1), 3 (3×1), 4 (2×2 or 4×1), 6 (3×2), or 8 (4×2). Item scores range along an interval from 0 to 8, with higher scores reflecting greater barrier severity and disruption.
- Subscale Scores: Computed as the mathematical mean of the item impact scores comprising that domain:
- Policies Subscale: Mean of items 22, 23, 24, 25 (range 0–8).
- Physical and Structural Subscale: Mean of items 1, 2, 3, 4, 5, 6 (range 0–8).
- Work and School Subscale: Context-specific analysis encompassing institutional items (range 0–8).
- Attitudes and Support Subscale: Mean of items 14, 15, 16, 17, 18, 19, 20, 21 (range 0–8).
- Services and Assistance Subscale: Mean of items 7, 8, 9, 10, 11, 12, 13 (range 0–8).
- Total CHIEF Score: Calculated as the grand arithmetic mean across all 25 items (ranging from 0 to 8). Higher overall scores indicate a more restrictive, disabling external environment.
Permissions & Fee and Test Year
The Craig Hospital Inventory of Environmental Factors was developed in the late 1990s and formally published in its definitive psychometrically validated form in 2004 by Gale G. Whiteneck and colleagues at Craig Hospital. Funding was provided by the National Institute on Disability and Rehabilitation Research (NIDRR), an agency of the United States federal government.
Because the development was supported through public federal grant funding, the CHIEF is considered an open-access, public domain research instrument. No commercial licensing fees, royalty charges, or per-use costs are required for non-commercial academic research, epidemiological studies, public health tracking, or direct clinical rehabilitation practice. Craig Hospital retains intellectual and moral copyright to protect the scientific integrity of the instrument. Researchers and clinicians wishing to utilize the CHIEF or the 12-item CHIEF Short Form (CHIEF-SF) are permitted to reproduce and administer the scale freely, provided that standard academic citation is rendered to Craig Hospital and the original publishing authors. Cross-cultural translations (such as the Dutch version developed by the Kenniscentrum Revalidatiegeneeskunde Utrecht) are maintained under reciprocal open academic collaboration agreements.
References
- Lawton, M. P., & Nahemow, L. (1973). Ecology and the aging process. In C. Eisdorfer & M. P. Lawton (Eds.), The Psychology of Adult Development and Aging (pp. 619–674). American Psychological Association. https://doi.org/10.1037/10044-020
- Whiteneck, G. G., Harrison-Felix, C. L., Mellick, D. C., Brooks, C. A., Charlifue, S. B., & Gerhart, K. A. (2004). Quantifying environmental factors: A measure of physical, attitudinal, service, productivity, and policy barriers. Archives of Physical Medicine and Rehabilitation, 85(8), 1324–1335. https://doi.org/10.1016/j.apmr.2003.09.027
- World Health Organization. (2001). International Classification of Functioning, Disability and Health: ICF. World Health Organization. https://apps.who.int/iris/handle/10665/42407
- Dijkers, M. P., Whiteneck, G., & El-Jaroudi, A. W. (2000). Measures of social integration: A review of the Craig Handicap Assessment and Reporting Technique and other instruments. Journal of Head Trauma Rehabilitation, 15(2), 755–785. https://doi.org/10.1097/00001199-200004000-00005
- Kenniscentrum Revalidatiegeneeskunde Utrecht. (2007). De Craig Hospital Inventarisatie van OmgevingsFactoren (CHIEF): Handleiding en Meetinstrument. De Hoogstraat Revalidatie en UMC Utrecht.
- Heinemann, A. W., Lai, J. S., Magasi, S., Hammel, J., Corrigan, J. D., Bogner, J. A., & Whiteneck, G. G. (2011). Measuring environmental factors: Environmental Facilitators and Barriers to Participation. Archives of Physical Medicine and Rehabilitation, 92(12), 2002–2010. https://doi.org/10.1016/j.apmr.2011.07.195
Items of the Scale
Response Scale: Two-part rating per item: Frequency (0 = Never, 1 = Less than monthly, 2 = Monthly, 3 = Weekly, 4 = Daily) and Magnitude (if frequency > 0: 1 = Little problem, 2 = Big problem). Frequency score (0-4) is multiplied by magnitude (1-2) to yield an item barrier impact score ranging from 0 to 8.
- In the past 12 months, how often did the design and layout of your home make it difficult to do what you want or need to do?
- In the past 12 months, how often did the design and layout of buildings and places you use for work or school make it difficult to do what you want or need to do?
- In the past 12 months, how often did the design and layout of other buildings and places you use make it difficult to do what you want or need to do?
- In the past 12 months, how often did the natural environment – temperature, terrain, climate – make it difficult to do what you want or need to do?
- In the past 12 months, how often did other aspects of your surroundings – lighting, noise, crowds – make it difficult to do what you want or need to do?
- In the past 12 months, how often did the information you need not being available in a format you can use make it difficult to do what you want or need to do?
- In the past 12 months, how often did not having someone to help you at home make it difficult to do what you want or need to do?
- In the past 12 months, how often did not having someone to help you at work or school make it difficult to do what you want or need to do?
- In the past 12 months, how often did not having someone to help you in your community make it difficult to do what you want or need to do?
- In the past 12 months, how often did not having the special equipment or technology you need make it difficult to do what you want or need to do?
- In the past 12 months, how often did not having the transportation you need make it difficult to do what you want or need to do?
- In the past 12 months, how often did not having the medical care or medical services you need make it difficult to do what you want or need to do?
- In the past 12 months, how often did not having the personal care services you need make it difficult to do what you want or need to do?
- In the past 12 months, how often did people’s attitudes toward you in your home make it difficult to do what you want or need to do?
- In the past 12 months, how often did people’s attitudes toward you at work or school make it difficult to do what you want or need to do?
- In the past 12 months, how often did people’s attitudes toward you in your community make it difficult to do what you want or need to do?
- In the past 12 months, how often did people’s attitudes toward you from healthcare providers make it difficult to do what you want or need to do?
- In the past 12 months, how often did people’s attitudes toward you from business or service providers make it difficult to do what you want or need to do?
- In the past 12 months, how often did prejudice or discrimination make it difficult to do what you want or need to do?
- In the past 12 months, how often did lack of support or encouragement from your family make it difficult to do what you want or need to do?
- In the past 12 months, how often did lack of support or encouragement from friends and others make it difficult to do what you want or need to do?
- In the past 12 months, how often did government policies or programs make it difficult to do what you want or need to do?
- In the past 12 months, how often did policies or rules of businesses or other organizations make it difficult to do what you want or need to do?
- In the past 12 months, how often did policies or rules of your insurance company or health plan make it difficult to do what you want or need to do?
- In the past 12 months, how often did policies or rules of schools or education programs make it difficult to do what you want or need to do?