Scales
Website Order Fulfillment Features (WOFF)
The Website Order Fulfillment Features (WOFF) scale is a 3-item psychometric instrument developed by Bart,...
# Order Fulfillment
3 results
Scales
E-Retailer Order Fulfillment Quality (EROFQ)
A comprehensive academic analysis of the E-Retailer Order Fulfillment Quality (EROFQ) scale, covering psychometric properties,...
Scales
Physical Distribution Service Quality Scale (PDSQ)
The Physical Distribution Service Quality Scale (PDSQ) is a 13-item psychometric instrument developed by Bienstock,...