Scales
Demotion (Customer Status) (DEM)
The Demotion (Customer Status) (DEM) scale, developed by Wagner, Hennig-Thurau, and Rudolph (2009), is a...
# Psychometrics
1732 results
Scales
Parent Experiences of Racial Socialization (PERS)
The Parent Experiences of Racial Socialization (PERS), developed by Dr. Howard C. Stevenson, is a...
Scales
Decision-Making Style (Head Vs. Heart) (DMS)
A comprehensive academic analysis of the Decision-Making Style (Head Vs. Heart) (DMS) scale developed by...
Scales
Perceived Cultural Distance
Comprehensive academic guide and psychometric analysis of the Perceived Cultural Distance Scale (PCDS) adapted by...
Scales
Customer Rage (Verbal Expressions) (CR)
A comprehensive psychometric review of the Customer Rage (Verbal Expressions) (CR) scale, a five-item measure...
Scales
Personal Report of Interethnic Communication Apprehension (PRECA)
The Personal Report of Interethnic Communication Apprehension (PRECA) is an empirical psychometric instrument designed by...
Scales
Customer Rage (Revenge Behaviors) (CR)
A comprehensive academic guide to the Customer Rage (Revenge Behaviors) Scale (McColl-Kennedy et al., 2009),...
Scales
Customer Rage (Retaliatory) (CR)
Comprehensive academic overview of the Customer Rage (Retaliatory) (CR) scale developed by McColl-Kennedy et al....
Scales
Psychological Acculturation Scale (PAS)
The Psychological Acculturation Scale (PAS), developed by Tropp, Erkut, Coll, Alarcón, and Vázquez García (1999),...
Scales
Racial and Ethnic Microaggressions Scale (REMS)
The Racial and Ethnic Microaggressions Scale (REMS) is a 45-item psychometric tool developed by Dr....
Scales
Customer Rage (Physical Expressions) (CR)
The Customer Rage (Physical Expressions) (CR) scale is a 5-item psychometric instrument evaluating physical aggression,...
Scales
Racial-Ethnic Identity and Racial-Ethnic Self
A comprehensive psychometric guide to Daphna Oyserman's Racial-Ethnic Identity (REI) and Racial-Ethnic Self (RES) scales,...