Scales
Dysfunctional Customer Behavior (Self) (DCB)
A comprehensive psychometric guide to the Dysfunctional Customer Behavior (Self) (DCB) scale developed by Reynolds...
# Reynolds and Harris
2 results
Scales
Dysfunctional Customer Behavior (Other Shoppers) (DCB)
A comprehensive psychometric overview of the Dysfunctional Customer Behavior (Other Shoppers) scale developed by Reynolds...