Scales
Retail Service Quality Scale (RSQS)
The Retail Service Quality Scale (RSQS), developed by Pratibha A. Dabholkar, Dayle I. Thorpe, and...
Consumer Psychology
982 results
Scales
Deal Proneness Scale
A comprehensive psychometric and theoretical analysis of the Deal Proneness Scale (DPS-Deal) developed by Lichtenstein,...
Scales
Value Consciousness Scale (VCS)
A comprehensive academic guide to the Value Consciousness Scale (VCS) by Lichtenstein, Netemeyer, and Burton...
Scales
Price Consciousness Scale
The Price Consciousness Scale (PCS-Price), developed by Lichtenstein, Ridgway, and Netemeyer (1993), is a 5-item...
Scales
Willingness to Pay Premium Scale (WTPP)
A comprehensive psychometric review of the Willingness to Pay Premium Scale (WTPP) developed by Netemeyer...
Scales
Consumers’ Need for Price Fairness Scale (NPFS)
An in-depth psychometric review of the Consumers' Need for Price Fairness Scale (NPFS), examining its...
Scales
Consumer Guilt and Shame Scale (CGS)
The Consumer Guilt and Shame Scale (CGS) is an advanced psychometric instrument that differentiates behavioral...
Scales
Customer Delight Scale (CDS-Delight)
The Customer Delight Scale (CDS-Delight) measures customer delight—a high-arousal, intensely positive affective state comprising Joy,...
Scales
Anticipated Regret Scale (ARS)
A psychometric review of the Anticipated Regret Scale (ARS), evaluating Action Regret and Inaction Regret...
Scales
Shopping Enjoyment Scale (SES)
The Shopping Enjoyment Scale (SES), grounded in Babin, Darden, and Griffin's (1994) hedonic shopping value...
Scales
Consumption Emotions Set (CES)
A comprehensive psychometric and theoretical review of Marsha L. Richins' Consumption Emotions Set (CES), detailing...
Scales
Positive and Negative Affect Schedule – Consumer Version (PANAS (State))
A comprehensive psychometric guide to the Positive and Negative Affect Schedule – Consumer Version (PANAS...