Marketing Scales

94 results
Scales

Brand Name Appeal (BNAPL)

The Brand Name Appeal (BNAPL) scale, introduced by Desai and Keller (2002), is a validated...

September 16, 2026 memjavad
Scales

E-Retailer Website Customisation (ERWC)

A detailed psychometric evaluation of the E-Retailer Website Customisation (ERWC) scale, operationalized by Srinivasan, Anderson,...

September 16, 2026 memjavad
Scales

Consumer Empowerment by Firm (CEF)

Comprehensive academic overview of the Consumer Empowerment by Firm (CEF) scale adapted by Paharia and...

September 16, 2026 memjavad
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Scales

Customer Participation Formalization (CPF)

Comprehensive academic profile of the Customer Participation Formalization (CPF) scale, examining its theoretical foundations, psychometric...

September 12, 2026 memjavad
Scales

Customer Journey Effectiveness (CJE)

The Customer Journey Effectiveness (CJE) scale is a 4-item psychometric measure developed by Kuehn, Jozic,...

September 12, 2026 memjavad
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Scales

Future Brand Loyalty Intention (FBLI)

The Future Brand Loyalty Intention (FBLI) scale is a validated 5-item psychometric instrument assessing consumers'...

September 12, 2026 memjavad
Scales

Brand Forgiveness

A comprehensive academic psychometric profile of the Brand Forgiveness (BF) scale, examining its theoretical foundations,...

September 12, 2026 memjavad
Scales

Webpage Entertainment Value (WEV)

The Webpage Entertainment Value (WEV) scale is a 3-item semantic differential measure adapted by Bleier,...

September 12, 2026 memjavad
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