Scales
Customer Participation Formalization (CPF)
Comprehensive academic profile of the Customer Participation Formalization (CPF) scale, examining its theoretical foundations, psychometric...
Organizational Psychology
104 results
Scales
Source Credibility Measures
A comprehensive academic review of the Source Credibility Measures (McCroskey & Teven, 1999), examining the...
Scales
Retirement Time Salience (RTS)
A comprehensive psychometric review of the Retirement Time Salience (RTS) scale, measuring cognitive awareness and...
Scales
Perceived High Company Communality (PHCC)
The Perceived High Company Communality (PHCC) scale assesses the degree to which an enterprise is...
Theories
Workplace Counterproductive Work Behavior (CWB) Taxonomy – Paul E. Spector & Suzy Fox
A comprehensive academic analysis of the Spector and Fox Counterproductive Work Behavior taxonomy, five-factor structure,...
Theories
Person-Environment Fit Theory (P-E Fit) – John R. P. French, Willard L. Rodgers, & Sidney Cobb
A comprehensive academic analysis of Person-Environment Fit Theory by John R. P. French, Willard L....
Theories
Job Crafting Model – Amy Wrzesniewski & Jane E. Dutton
A definitive academic exploration of Wrzesniewski and Dutton's seminal Job Crafting Model, examining task, relational,...
Scales
Service Agent Performance Satisfaction (SAPS)
A comprehensive academic analysis of the Service Agent Performance Satisfaction (SAPS) scale, measuring customer evaluations...
Scales
Salesperson Customer Orientation (SCO)
A psychometric review and scale manual for the five-item Salesperson Customer Orientation (SCO) scale adapted...
Scales
Salesperson Relational Benefits (SRB)
A comprehensive psychometric guide to the Salesperson Relational Benefits (SRB) scale, detailing its theoretical foundations...
Scales
Perceived Employee Morality (PEM)
A comprehensive psychometric guide to the Perceived Employee Morality (PEM) scale, assessing observer evaluations of...
Scales
Cognitive Customer-Company Identification (CCCI)
A comprehensive psychometric evaluation and academic review of the Cognitive Customer-Company Identification (CCCI) scale developed...