Theories
Workplace Engagement Utrecht Work Engagement Model – Wilmar Schaufeli & Arnold Bakker
A comprehensive academic analysis of the Utrecht Work Engagement Model by Wilmar Schaufeli and Arnold...
Organizational Psychology
125 results
Theories
Vitamin Model of Mental Health and Work – Peter Warr
A comprehensive academic analysis of Peter Warr's Vitamin Model of mental health and work, exploring...
Theories
Three-Needs Theory (Achievement, Power, Affiliation) – David McClelland
A comprehensive academic analysis of David McClelland's Three-Needs Theory, examining the mechanics of achievement, power,...
Theories
Team Psychological Safety Model – Amy Edmondson
A comprehensive academic examination of Amy Edmondson's team psychological safety model, exploring its theoretical roots,...
Scales
Customer Transaction Value Scale
Comprehensive academic overview of the Customer Transaction Value Scale (CTVS) developed by Karpen, Bove, Lukas,...
Scales
Organisational Member Trust Scale (OMTS)
Comprehensive academic psychometric review of the Organisational Member Trust Scale (OMTS), examining its theoretical foundations,...
Scales
Frontline Service Care Quality Scale (SVCEMPATHY)
A comprehensive academic analysis of the Frontline Service Care Quality Scale (SVCEMPATHY) developed by Pounders,...
Scales
Service-Dominant Individuated Capability Scale (SDOI)
A comprehensive psychometric review of the Service-Dominant Individuated Capability Scale (SDOI), evaluating its theoretical foundation,...
Scales
Service-Dominant Ethical Capability Scale (SDOET)
A comprehensive academic psychometric profile of the Service-Dominant Ethical Capability Scale (SDOET) developed by Karpen,...
Scales
Service-Dominant Empowered Capability Scale (SDOE)
The Service-Dominant Empowered Capability Scale (SDOE) is a validated 4-item instrument measuring customer perceptions of...
Scales
Service-Dominant Developmental Capability Scale (SDOD)
A comprehensive psychometric review of the Service-Dominant Developmental Capability Scale (SDOD), evaluating customer perceptions of...
Scales
Perceived Functional Salesperson Orientation Scale
The Perceived Functional Salesperson Orientation Scale (PFCO) measures a customer's perception of a salesperson's task-oriented...