Scales
Customer Transaction Value Scale
Comprehensive academic overview of the Customer Transaction Value Scale (CTVS) developed by Karpen, Bove, Lukas,...
# Karpen
3 results
Scales
Service-Dominant Individuated Capability Scale (SDOI)
A comprehensive psychometric review of the Service-Dominant Individuated Capability Scale (SDOI), evaluating its theoretical foundation,...
Scales
Service-Dominant Ethical Capability Scale (SDOET)
A comprehensive academic psychometric profile of the Service-Dominant Ethical Capability Scale (SDOET) developed by Karpen,...