# Online Customer Experience

3 results
Scales

Webpage Sensory Appeal (WSA)

A comprehensive psychometric review of the Webpage Sensory Appeal (WSA) scale developed by Bleier, Harmeling,...

September 12, 2026 memjavad
Scales

Webpage Informativeness (WI)

A detailed psychometric examination of the Webpage Informativeness (WI) scale adapted by Bleier, Harmeling, and...

September 12, 2026 memjavad
Scales

Webpage Entertainment Value (WEV)

The Webpage Entertainment Value (WEV) scale is a 3-item semantic differential measure adapted by Bleier,...

September 12, 2026 memjavad