Consumer Racism Scale

The Consumer Racism Scale (CRS), developed by Jean-François Ouellet (2007), is a 9-item psychometric instrument...

September 18, 2026 • Dr. Mohammed Looti

Logistics Customer Satisfaction (LSAT)

The Logistics Customer Satisfaction (LSAT) scale is a psychometrically validated instrument developed by Mentzer, Flint,...

September 18, 2026 • Dr. Mohammed Looti

Timeliness — Logistics (TML)

Comprehensive academic psychometric review of the Timeliness — Logistics (TML) subscale from Mentzer, Flint, and...

September 18, 2026 • Dr. Mohammed Looti

Mental Status Questionnaire (MSQ)

Comprehensive academic psychometric evaluation of the Mental Status Questionnaire (MSQ; Kahn et al., 1960), a...

September 18, 2026 • Dr. Mohammed Looti

Order Discrepancy Handling (ODH)

A comprehensive academic psychometric review of the Order Discrepancy Handling (ODH) scale, developed by Mentzer,...

September 18, 2026 • Dr. Mohammed Looti

Mini-Mental Status Examination (MMSE)

A comprehensive academic and psychometric review of the Mini-Mental Status Examination (MMSE; Folstein et al.,...

September 18, 2026 • Dr. Mohammed Looti

Order Condition (ORC)

A comprehensive psychometric review of the Order Condition (ORC) scale from Mentzer, Flint, and Hult's...

September 18, 2026 • Dr. Mohammed Looti

Order Accuracy (ORA)

A comprehensive psychometric review of the Order Accuracy (ORA) scale developed by Mentzer, Flint, and...

September 18, 2026 • Dr. Mohammed Looti

MOM Empowerment Scale (MOMES)

The MOM Empowerment Scale (MOMES) is a 20-item psychometric tool developed by Kovach, Becker, and...

September 18, 2026 • Dr. Mohammed Looti