Scales
Commonality of Employee Response (COER)
The Commonality of Employee Response (COER) scale is a 4-item psychometric instrument developed by Hess,...
Organizational Behavior
73 results
Scales
Attitude Toward the Organization (Social Responsibility) (ATTO)
A comprehensive psychometric review of the Attitude Toward the Organization (Social Responsibility) (ATTO) scale developed...
Experiments
The Ohio State and Michigan Leadership Studies – Various Authors
A comprehensive academic analysis of the Ohio State and Michigan leadership studies, examining behavioral dimensions,...
Experiments
The Expectancy Theory Studies – Victor Vroom
A comprehensive academic analysis of Victor Vroom's Expectancy Theory, examining VIE components, empirical studies, mathematical...
Experiments
The Equity Theory Experiments – J. Stacy Adams
A comprehensive academic examination of J. Stacy Adams' equity theory experiments, methodology, findings, theoretical debates,...
Experiments
The Hawthorne Effect Experiment (Illumination Studies) – Elton Mayo, Fritz Roethlisberger, and William Dickson
A comprehensive academic outline analyzing the Hawthorne Illumination Studies, detailing Elton Mayo, Fritz Roethlisberger, and...
Scales
Company Competence and Reliability Trust (CCRT)
A comprehensive psychometric guide to the Company Competence and Reliability Trust (CCRT) scale, covering theoretical...
Scales
Switching Inertia (SI)
A comprehensive psychometric analysis of the Switching Inertia (SI) scale developed by Meuter et al....
Scales
Employee Helpfulness and Responsiveness Quality (EHRQ)
A detailed psychometric examination of the Employee Helpfulness and Responsiveness Quality (EHRQ) scale developed by...
Scales
Service Failure Severity Perception (SFSP)
A comprehensive psychometric guide to the Service Failure Severity Perception (SFSP) scale developed by Hess,...
Scales
General Service Provider Satisfaction (GSPS)
Comprehensive academic overview of the General Service Provider Satisfaction (GSPS) scale developed by Burnham, Frels,...
Scales
Problem Resolution Satisfaction (PRS)
A comprehensive academic guide to the Problem Resolution Satisfaction (PRS) scale developed by Maxham and...