Scales
Perceived Customer Unfriendliness Toward Staff
Comprehensive academic psychometric profile of the Perceived Customer Unfriendliness Toward Staff (PCUTS) scale (Albrecht et...
Organizational Behavior
72 results
Theories
Organizational Justice Theory (Distributive, Procedural, Interactional) – Jerald Greenberg & Robert Folger
A comprehensive academic analysis of Organizational Justice Theory, examining distributive, procedural, and interactional dimensions by...
Theories
Organizational Citizenship Behavior (OCB) Taxonomy – Dennis W. Organ
An exhaustive academic examination of Dennis W. Organ's seminal Organizational Citizenship Behavior (OCB) taxonomy, theoretical...
Theories
Hawthorne Effect Model – Elton Mayo & Fritz Roethlisberger
A comprehensive academic analysis of the Hawthorne Effect Model by Elton Mayo and Fritz Roethlisberger,...
Theories
Emotional Labor Model (Surface vs. Deep Acting) – Arlie Russell Hochschild
A comprehensive academic analysis of Arlie Russell Hochschild's emotional labor model, contrasting surface acting with...
Theories
Vroom’s Valence-Instrumentality-Expectancy Theory – Victor Vroom
A comprehensive academic analysis of Victor Vroom's Expectancy Theory, exploring Valence, Instrumentality, Expectancy, and organizational...
Theories
Unified Theory of Acceptance and Use of Technology (UTAUT) – Viswanath Venkatesh
A comprehensive academic analysis of Venkatesh's Unified Theory of Acceptance and Use of Technology (UTAUT),...
Theories
Two-Factor Motivator-Hygiene Theory – Frederick Herzberg
A comprehensive academic examination of Frederick Herzberg's Two-Factor Theory, delineating hygiene factors, motivators, and modern...
Scales
Corporate Philanthropy Attitude (CPA)
Comprehensive academic overview of the Corporate Philanthropy Attitude (CPA) scale developed by Xie and Keh...
Theories
Theory X and Theory Y – Douglas McGregor
A comprehensive academic analysis of Douglas McGregor's Theory X and Theory Y, examining managerial assumptions,...
Theories
Temporal Motivation Theory (Procrastination Model) – Piers Steel & Cornelius J. König
A comprehensive academic analysis of Temporal Motivation Theory (TMT), deconstructing Piers Steel and Cornelius J....
Theories
Technology Acceptance Model (TAM) – Fred Davis
A comprehensive academic analysis of Fred Davis's Technology Acceptance Model (TAM), covering its theoretical roots,...